1. Overview

At MegaManager, we strive to provide the best WordPress management platform for agencies and freelancers. We understand that sometimes a product may not meet your expectations, and we want to make the refund process as straightforward as possible.

2. Free Trial

MegaManager offers a free plan that allows you to explore the platform's core features before committing to a paid subscription. We encourage all users to take advantage of the free plan to evaluate whether MegaManager meets their needs.

3. Subscription Refunds

We offer refunds under the following conditions: • Within 14 Days: If you are not satisfied with your paid subscription, you may request a full refund within 14 days of your initial purchase. This applies to first-time subscribers only. • Service Outages: If the platform experiences significant downtime (more than 48 consecutive hours) that materially affects your ability to use the service, you may be eligible for a prorated refund or credit for the affected period. • Billing Errors: If you were charged incorrectly or for a subscription you did not authorize, we will issue a full refund upon verification.

4. Non-Refundable Items

The following are not eligible for refunds: • Subscription renewals after the initial 14-day period • Backup storage add-ons once backup data has been stored • AI token usage that has already been consumed • Partial month usage after cancellation (you retain access until the end of your billing period)

5. How to Request a Refund

To request a refund, please contact our support team at info@wpmegamanager.com with your account email, the reason for the refund request, and your order or subscription ID. We aim to process all refund requests within 5–10 business days.

6. Cancellation

You can cancel your subscription at any time from your account settings. Upon cancellation, you will retain access to paid features until the end of your current billing period. No further charges will be made after cancellation. Your data will be retained for 30 days after your subscription expires, after which it may be permanently deleted in accordance with our data retention policy.

7. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to this page. We will notify active subscribers of any material changes via email.

8. Contact Us

For any questions regarding refunds, please reach out to info@wpmegamanager.com.